Contact Us

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Papaverhoek 1
Amsterdam, NH, 1032
Netherlands

Empowering brand with statement crowns

Privacy policy

 

Privacy

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Wild Monarchy or its content suppliers and protected by international copyright laws. This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the expressed written consent of Wild Monarchy.

The Wild Monarchy privacy policy is designed to demonstrate our commitment to privacy. Please read our privacy policy for further details.

By using our website you consent that we may collect and use your personal information in the manner set out in this privacy policy. Any changes to our privacy policy will be posted on this site.

Please read our privacy policy for full details on customer privacy.

Damage during transportation

If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. If you notice any damages when you unpack your items, please contact us.

Payment

We accept Maestro, Visa, MasterCard, Amex and other methods.
Making purchases in our webshop is secure (SSL). We use state of the art technology to keep your credit card information safe. Prices are stated in EURO.

Shipping

We ship worldwide. Merchandise is being shipped to the given address when the payment is successfully completed. Wild Monarchy reserves the right to decline a delivery in any case needed. When Wild Monarchy is unable to ascertain the permanent or temporary customer address, the order cannot be accepted.

Wild Monarchy does its best to ship merchandise as fast as possible. In case a delivery takes longer than expected or indicated, indemnity is not possible.

Wild Monarchy will confirm any order by email. Cancelled and/or interrupted orders are incomplete and therefor not accepted, even if the customers has received an order confirmation email. Wild Monarchy will try to contact the customers, to complete the order nonetheless.

Customs

Customers are responsible for the legal importation of the merchandise. When buying at Wild Monarchy, the customer has to meet the laws and regulation of the country of destination. The customers is also financial responsible for any given international import taxes and fees; Wild Monarchy does not control nor is responsible for these costs.

Returns and refunds

The customer reserves the right to return an item (except items on sale) within 14 days after receipt, if items are undamaged and unworn.. If the returned merchandise does not fit these standards, Wild Monarchy is entitled to decline a refund. After returning the merchandise, the purchase will be cancelled and the customer will receive his of her payment back. Wild Monarchy does not refund shipping costs. After 14 days after receipt, we cannot refund your purchase. See our return policy for more information.

After receipt and acceptation of the returned merchandise, Wild Monarchy will try to refund within 30 days. Wild Monarchy cannot be held responsible for delayed refunds.

Incorrect items

In case of delivery of an incorrect item, Wild Monarchy will refund the merchandise cost (excluding delivery costs). When purchasing a new item, Wild Monarchy will pay for the delivery costs of this item (if purchased within 30 days).

Force majeur

Wild Monarchy cannot be held responsible for any delay, cancellation or other discomfort caused by force majeur. If Wild Monarchy is unable to deliver or refund, caused by force majeur, the customer will receive an email about this as soon as possible.

Contact

Wild Monarchy can be contacted by email (info@wildmonarchy.com) or on the following address:

Wild Monarchy

Papaverhoek 1

1032 JZ Amsterdam