Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

Papaverhoek 1
Amsterdam, NH, 1032
Netherlands

Empowering brand with statement crowns

Terms & Conditions

Welcome to the Terms and Conditions by Wild Monarchy. 

Please read carefully before purchasing on this website. Wild Monarchy reserves all the rights to revise these Terms and Conditions. Users are responsible for keeping themselves updated with these changes. If you need further information please contact us at info@wildmonarchy.com.

Thank you.


Price changes

Wild Monarchy reserves the right to change prices. Prices at the time of placing an order are valid throughout the buying process. Indicated prices include taxes, but exclude shipping- and administration costs. All payments must meet the payment instructions as given on this website

Wild Monarchy reserves the right to change its merchandise availability on the site and to remove items from the product range before a purchase has been registered.


Product information

We are selling handmade products of our own design. We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur. We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor. 

Merchandise on this website can only be sold to individuals, purchases by third party companies are not allowed and/or accepted. 

Wild Monarchy does not guarantee that all items are in stock at the time of your order. In the event that an item is unavailable we will contact you shortly by phone or email. We are not and can not be held responsible for any damaged caused by using our website in any way.

Our product is not suitable for children under 12 because of the sharp edges.

Please be aware that some models are sharp and therefore wear with caution.


Privacy

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Wild Monarchy or its content suppliers and protected by international copyright laws. This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the expressed written consent of Wild Monarchy.

The Wild Monarchy privacy policy is designed to demonstrate our commitment to privacy. Please read our privacy policy for further details.

By using our website you consent that we may collect and use your personal information in the manner set out in this privacy policy. Any changes to our privacy policy will be posted on this site.

Please read our privacy policy for full details on customer privacy.


Damage during transportation

If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. If you notice any damages when you unpack your items, please contact us.


Payment

We accept Visa, MasterCard and Amex. You can also pay with PayPal. If these methods are not working for you, please contact us, so we can arrange a different payment.
Making purchases in our webshop is secure (SSL). We use state of the art technology to keep your credit card information safe. Prices are stated in EURO


Shipping

We ship worldwide. Merchandise is being shipped to the given address when the payment is successfully completed. Wild Monarchy reserves the right to decline a delivery in any case needed. When Wild Monarchy is unable to ascertain the permanent or temporary customer address, the order cannot be accepted.

Wild Monarchy does its best to ship merchandise as fast as possible. In case a delivery take longer than expected or indicated, indemnity is not possible.

Wild Monarchy will confirm any order by email. Cancelled and/or interrupted orders are incomplete and therefor not accepted, even if the customers has received an order confirmation email. Wild Monarchy will try to contact the customers, to complete the order nonetheless.


Customs

Customers are responsible for the legal importation of the merchandise. When buying at Wild Monarchy, the customer has to meet the laws and regulation of the country of destination. The customers is also financial responsible for any given international import taxes and fees; Wild Monarchy does not control nor is responsible for these costs.


Returns and refunds

The customer reserves the right to return an item (except items on sale) within 14 days after receipt, if items are undamaged and unworn.. If the returned merchandise does not fit these standards, Wild Monarchy is entitled to decline a refund. After returning the merchandise, the purchase will be cancelled and the customer will receive his of her payment back. Wild Monarchy does not refund shipping costs. After 14 days after receipt, we cannot refund your purchase. See our return policy for more information.

After receipt and acceptation of the returned merchandise, Wild Monarchy will try to refund within 30 days. Wild Monarchy cannot be held responsible for delayed refunds.


Incorrect items

In case of delivery of an incorrect item, Wild Monarchy will refund the merchandise cost (excluding delivery costs). When purchasing a new item, Wild Monarchy will pay for the delivery costs of this item (if purchased within 30 days).


Force majeur

Wild Monarchy cannot be held responsible for any delay, cancellation or other discomfort caused by force majeur. If Wild Monarchy is unable to deliver or refund, caused by force majeur, the customer will receive an email about this as soon as possible.


Contact

Wild Monarchy can be contacted by email: info@wildmonarchy.com or on the following address:

Wild Monarchy
Papaverhoek 1
1032 JZ Amsterdam
The Netherlands