Privacy

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Wild Monarchy or its content suppliers and protected by international copyright laws. This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the expressed written consent of Wild Monarchy.

The Wild Monarchy privacy policy is designed to demonstrate our commitment to privacy. Please read our privacy policy for further details.

By using our website you consent that we may collect and use your personal information in the manner set out in this privacy policy. Any changes to our privacy policy will be posted on this site.

Please read the following to learn about our privacy policy.
In this policy, except as otherwise indicated, customers and other persons using our services are individually and collectively referred to as “you”, “your” or “customer(s)”. Wild Monarchy and its affiliates are referred to as ‘’our services’’, “we”, “us” and “our.”
This privacy policy only covers Wildmonarchy.com and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites. 

What information do we collect?

All the information we collect is specifically asked for during your purchase and/or registration and signup for our newsletter. This way we collect your full name, phone number, shipping and billing address, and email address. When a purchase is made, we also ask for your payment method details.

The social media features from third-party services, like the Facebook or Instagram button, are hosted by these third parties. You will be automatically forwarded to the website of these third-party services. The social media features may collect your IP address, which page you are visiting on our services, and may set a cookie to enable the feature to function properly. The interactions with these social media features are governed by the respective privacy policy of the company providing such feature(s). You can contact these third-party services to learn more about their privacy policies. Wild Monarchy is in no way responsible for the privacy policies of these third-party services.

What do we do with your information?

We take the privacy of our customers very seriously. Therefore, your information will be handled with extreme care and discretion. Personal information will not be forwarded or shared with any third parties, or used for promotion or marketing of any third-party service. Wild Monarchy will only use your personal data to process your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. You may contact us Info@wildmonarchy.com to request that we remove your information from our database.

When you have signed up for our newsletter, we will use your email address to send you this newsletter. If you wish to unsubscribe and stop receiving our newsletter in the future, you can click the ‘unsubscribe’ button. You will then receive an email that confirms that you’ve unsubscribed from our newsletter.

What about the involvement of third-party companies and sites?
As previously stated, no personal data from our customers will be shared in any way with third-party sites and companies, without approval of our customers. We may, however, include third-party links on our website. These linked sites have separate and independent privacy policies. You can contact these third-party services to learn more about their privacy policies.

Cookies

When you visit our website, small data files (‘cookies’) are saved so we can recognize you next time you visit us. Cookies are also used to keep track of your current shopping session and to enable you to proceed to checkout. Without cookies, you will be unable to use this website. We knowingly use cookies, amongst other things, to tailor customer needs as much as possible. But you are always free to decline any cookies we use if your internet browser permits. If you would like more information on Wild Monarchy’s use of cookies, please contact us at info@wildmonarchy.com.

Children’s privacy

Our services are not directed at children under age 12. Wild Monarchy nor the services do not knowingly collect any personal information from children under age 12.

Contact

For questions about this privacy policy or for any other question or information in general, please contact us at info@wildmonarchy.com.

 

Damage during transportation

If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. If you notice any damages when you unpack your items, please contact us.

Payment

We accept Maestro, Visa, MasterCard, Amex and other methods.
Making purchases in our webshop is secure (SSL). We use state of the art technology to keep your credit card information safe. Prices are stated in EURO.

Shipping

We ship worldwide. Merchandise is being shipped to the given address when the payment is successfully completed. Wild Monarchy reserves the right to decline a delivery in any case needed. When Wild Monarchy is unable to ascertain the permanent or temporary customer address, the order cannot be accepted.

Wild Monarchy does its best to ship merchandise as fast as possible. In case a delivery takes longer than expected or indicated, indemnity is not possible.

Wild Monarchy will confirm any order by email. Cancelled and/or interrupted orders are incomplete and therefor not accepted, even if the customers has received an order confirmation email. Wild Monarchy will try to contact the customers, to complete the order nonetheless.

Customs

Customers are responsible for the legal importation of the merchandise. When buying at Wild Monarchy, the customer has to meet the laws and regulation of the country of destination. The customers is also financial responsible for any given international import taxes and fees; Wild Monarchy does not control nor is responsible for these costs.

Returns and refunds

The customer reserves the right to return an item (except items on sale) within 14 days after receipt, if items are undamaged and unworn.. If the returned merchandise does not fit these standards, Wild Monarchy is entitled to decline a refund. After returning the merchandise, the purchase will be cancelled and the customer will receive his of her payment back. Wild Monarchy does not refund shipping costs. After 14 days after receipt, we cannot refund your purchase. See our return policy for more information.

After receipt and acceptation of the returned merchandise, Wild Monarchy will try to refund within 30 days. Wild Monarchy cannot be held responsible for delayed refunds.

Incorrect items

In case of delivery of an incorrect item, Wild Monarchy will refund the merchandise cost (excluding delivery costs). When purchasing a new item, Wild Monarchy will pay for the delivery costs of this item (if purchased within 30 days).

Force majeur

Wild Monarchy cannot be held responsible for any delay, cancellation or other discomfort caused by force majeur. If Wild Monarchy is unable to deliver or refund, caused by force majeur, the customer will receive an email about this as soon as possible.

Contact

Wild Monarchy can be contacted by email (info@wildmonarchy.com) or visited by APPOINTMENT on the following address:

Wild Monarchy

Karperweg 9-3

1075 LA Amsterdam